Move customers/sites/devices between Service Organisations

Last Modified

Tue Jul 25 18:24 GMT 2023

Description

  • Is it possible to move a customer/site/device to a different SO?

Environment

  • N-able N-central

Solution

  • This is currently not possible
  • As a workaround you would need to do the following:
    1. Create a new customer under the new SO
    2. Add a probe under the new customer
    3. Create a new discovery

NOTE: You should treat this as a new deployment