Mobile Device Management Requirements

Last Modified

Thu 16 Mar 17:02 GMT 2023

Description

  • This article describes the operating system, port and SSL requirements of Mobile Device Management (MDM).

Environment

  • N-able N-central 9.5 or later

Solution

Supported Mobile Device Operating Systems

N-able N-central Mobile Device Management supports the following:

  • iOS 6.1.x and later
  • Android 2.2.x and later

MDM Port Requirements

N-central requires the following TCP ports to be open (outbound) in order to send push notifications:

  • 80
  • 443
  • 2195
  • 2196

Access to ports 2195 and 2196 must be granted to gateway.push-apple.com.akadns.net

The network to which mobile devices are connected must have the following ports open in order to receive push notifications:

  • 443 (TCP)
  • 5222 (TCP)
  • 5223 (TCP)
  • 5228 (TCP and UDP)

SSL Certificate

The N-able N-central server must have a valid SSL certificate issued by a valid CA (Certification Authority).

Apple Push Notification Service (APNS) Certificate

In order for the N-able N-central Mobile Device Management capability to work effectively with iOS devices, you will need to generate an Apple Push Notification Service (APNS) certificate that is unique to your N-able N-central installation. N-able N-central does not provide this certificate but provides a wizard to help you obtain one from Apple Inc.

APNS certificates are not required to manage Android devices.

Note: SMS registration is optional and is not required to manage mobile devices with N-central.