N-central Troubleshooting
Manually create a device in N-able N-central
Last Modified
Thu Dec 29 16:30 GMT 2022
Description
This article outlines how to manually create a device in N-able N-central prior to installing an agentEnvironment
- N-able N-central
Solution
- Navigate to the customer level.
- Under Actions, click Add/Import Devices.
- Click More Options.
- Under Manually Create a Device that Represents an External Website or IP Address, click Add Device.
- Add all necessary details.
- Click Save.
- Navigate to the Device Details view by clicking All Devices and selecting the device name.
- In Device Details, select Settings > Local Agent.
- Download the agent from the link on the Local Agent page and install on the target device.
- Check the checkbox next to Install Local Agent
- Click Save.
- When prompted, enter the activation key. You can get the activation key by clicking the Get Activation Key button located above the download link.