Manually add a device that you cannot install an agent on and without using discovery

Last Modified

Wed Nov 11 22:36 GMT 2020

Description

  • How to add device that you cannot install an agent on or a device that is not accessible by a probe.

Environment

  • N-able N-central

Solution

  • If you have a device that is not accessible by a probe, or that you cannot install an agent on, you can manually add the device by entering its IP address. These types of devices can include firewalls, printers, scanners or an external website.
  1. Click Actions > Add/Import Devices.
  2. Click More Options and in the Manually Create a Device that Represents an External Website or IP Address area, click Add Device.
  3. Enter the Given Name for the device, and select the Device Class, Operating System and Network Address.
  4. Select any other services required.
  5. Click the Monitoring Options tab and select any monitoring options for the device.
  6. Click Save.
  • The device is added to N-able N-central and the Device Details appear. Click Views > All Devices to configure the device further.
  • Note:
    • Services that communicate via SNMP or CIM Ports ywill need a Probe to monitor these services if associated IPAddress is not public facing.