N-central Troubleshooting
Take Control: Zoom and Resolution options
Last Modified
Thu Dec 06 15:53 GMT 2018
Description
- Remote Desktop resolution is too small or large
- How to Zoom in or out of the Remote Desktop?
- How to change the Remote Desktop resolution during a session?
Environment
- N-able N-central
- Take Control Viewer
Solution
- During a remote session:
- Select the Remote Desktop tab
- Select the View menu
- Use one of the following options as needed:
- Size: Set the desired scale (zoom) of the remote desktop display (100% being 1:1)
- Change Remote Resolution: Alter the remote desktop resolution to a desired size (usually the same as your local resolution)
- Full Screen: Take the Remote Desktop into Fullscreen (you can enter/leave Full Screen by using the hotkeys Shift+Ctrl+F)