Installing N-able N-central on Hyper-V fails due to "the images hash and certificate are not allowed"

Last Modified

Fri 22 Jan 21:51 GMT 2021

Description

  • Building a new N-able N-central server on Hyper-V returns the following error after trying to boot
    • The images hash and certificate are not allowed

Environment

  • N-able N-central

Solution

  • This is because Secure Boot is enabled on the Hyper-V virtual machine
  • To disable, please do the following:
  1. Turn off the virtual machine.
  2. Right Click VM
  3. Select Settings Hardware > Security
  4. Disable Secure Boot
  5. Select OK
  6. Turn on the virtual machine.