Patches installed showing in "View update history" may not show in N-able N-central 's Asset > Patches tab

Last Modified

Wed Apr 15 18:33 GMT 2020

Description

• When looking at Control Panel > All Control Panel Items > Windows Update > View update history some patches will not show in N-able N-central 's CustomerName > DeviceName > Asset > Patches.

Environment

• N-able N-central

Solution

• Patches will NOT show in Asset > Patches when:
  • If a patch was not detected by Windows Update,
  • If a patch is superseded and was not detected initially,
  • If a patch is too old (greater than 90 days old) and has been superseded,
  • If a patch is a hot fix or does not have complete Microsoft Meta-Data (contains information about the patch),
• Patches WILL show in Asset > Patches when:
  • If a patch was detected by Windows Update,
  • If a patch is NOT superseded,
  • If a patch is not a hot fix.