N-central Troubleshooting
How to use AgentMonitor.exe / WSPMonitor.exe to find a full list of taskids on an agent/probe
Last Modified
Sat Mar 07 15:01 GMT 2020
Description
- Using AgentMonitor.exe or WSPMonitor.exe to find a full list of taskids on an agent or probe, respectively
- This provides the full list of all tasks registered with an agent and can help look for missing or extra tasks that were not cleaned up properly.
Environment
- N-able N-central
Solution
- For Windows Agent troubleshooting, please see below:
- Navigate to the Windows Agent's bin directory:
- NOTE: The default is C:\Program Files (x86)\N-able Technologies\Windows Agent\bin\
- Launch AgentMonitor.exe
- From the drop-down menu, select Get Scan Task by Task Id
- Select Run
- For Windows Software Probe troubleshooting, please see below:
- Navigate to the Probe's bin directory:
- NOTE: The default is C:\Program Files (x86)\N-able Technologies\Windows Software Probe\bin\
- Launch WSPMonitor.exe
- From the drop-down menu, select Get Scan Task by Task Id
- Select Run