How to reinstall Report Manager without losing historical data

Last Modified

Wed Jul 12 13:57 GMT 2023

Description

  • How to re-install Report Manager without losing historical data
  • Steps no how to reinstall Report Manager UI but would like to keep the data exported from N-able N-central

Environment

  • N-able N-central
  • Report Manager

Solution

  1. Uninstall Report Manager from Add/Remove Programs.
  2. Reboot the server.
  3. Download the latest version of Report Manager from the N-ableMe.
  4. Run the Report Manager installer.
  5. Ensure the Requirements Checker passes and allows you to continue.
  6. When the prompt appears, input the Administrator credentials to allow authenticating with SQL Server Reporting Services.
  7. At the stage where you select the location of SQLData and SQLLogs, map these to the location where you have these stored.
    • Doing the above will then allow Report Manager to detect the previous datasource.
  8. Complete the rest of the steps in the Installation Window.