How to get a report of all Installed Software on devices

Last Modified

Tue Jan 28 16:27 GMT 2020

Description

• Is there a report that can show me all of the installed software on a device?

Environment

• N-able N-central
• (optional) Report Manager

Solution

• There are two reporting options to see what software is installed on devices:

1. The Detailed Asset Report in N-able N-central.
2. The Software Inventory Report in Report Manager (which is an add-on product for on-premises N-able N-central customers).

• To access the Detailed Asset Report in N-able N-central please do the following:

1. At Customer Level you want to report on, go to Reports > Asset > Detailed Asset
2. Select the devices you want to report on.
3. Click View Report, Export or Email to generate the report.
4. Note that this will kick out a very large amount of information. The best way to then focus this down to the information you want is:
   1. Export this report to CSV format
   2. Open the CSV file in Excel (or a spreadsheet application of your choosing)
   3. Using the data tab, filter on the columns to isolate the information you want to report on.

• To access the Software Inventory Report please do the following:
• If you do not have Report Manager or are unsure what it is, some supplemental information can be found here: https://documentation.n-able.com/N-central/documentation/Content/Reporting/RB-Report-Manager.htm?_ga=2.183466273.663871390.1580133087-464958681.1574959393

1. At the SO Level or Customer Level, go to the Reports Menu on the left.
2. Select Report Manager
3. Select Managed Assets
4. Scroll down and select the Software Inventory Report.
5. Select the Customer or Site, or Multiple Customers and Sites.
6. Select the additional report options as needed.
7. Select the format you want to receive the report in.
8. Select Generate Report