How to configure N-able N-central to use Office 365 or Google Apps as the mail relay

Last Modified

Fri Jun 29 17:17 GMT 2018

Description

  • How to configure N-able N-central to use Office 365 or Google Apps as the mail relay

Environment

  • N-able N-central

Solution

  1. Login to N-able N-central using the Product Admin account
  2. Navigate to Administration > Mail Network Settings > SMTP Authentication
  3. Select Use Mail Relay Server
  4. In the Mail Relay Server section, input smtp.office365.com for Office 365, or smtp.gmail.com for Google Apps
  5. Enter port 587
  6. Select Enable Authentication
  7. Select the LOGIN Authentication Method
  8. Enter the login information for a valid Office 365 or Google Apps account
  9. Select Save.
  • NOTE: The Email Address used to send emails must match the account used to login to Office 365/Google Apps
  • To change this in N-able N-central, please do the following:
  1. Login to N-able N-central using the Product Admin account
  2. Navigate to Administration > Defaults > Customized System Email
  3. Input the correct email address
  4. Select the Propagate checkbox
  5. Select Save
  6. Navigate to Administration > Defaults > Notification Templates
  7. Input the correct email address in the Sender Email Address option
  8. Select the Propagate checkbox
  9. Select Save
  • NOTE: Alternatively you can also set a send-as permission (Alias) in Office 365 for any additional addresses you need to send as, but they need to be associated to the authenticating account.