N-central Troubleshooting
How to change a Device Class
Last Modified
Tue Dec 01 22:53 GMT 2020
Description
- During the Discovery process a given device becomes misclassified, (for example : a server showing as a workstation in N-able N-central) you may need to change that device's class in order to allow it to fit properly into your Service Templates and Patching Profiles.
Environment
- N-able N-central
Solution
- Go to the 'All devices' view and click on the device to enter the 'Device Details' screen.
- Click on 'Settings'. ( the sub-menu 'Properties' will be selected already by default )
- Click on the drop down arrow for 'Device Class' and select the appropriate device class for that device.