How to Auto Decline patches

Description

• Here is how to set up approval rules to auto decline patches.

Environment

• N-able N-central

Solution

To add Automatic Decline to Rules

1. Click Configuration > Patch Management > Automatic Approval.

2. Click Add.

3. Type a unique name for the Patch Decline Rule, for example, "Decline all Service Packs and Drivers".

4. Optionally, add a description for the Rule.

5. Under Products and Classifications, select the classification of updates for the Rule, for example, Service Packs and Drivers.

6. Select products by clicking the pencil icon.

7. In the menu, click Selected.

8. Ensure that you select both the top level and the children under the top level. Click the pencil icon again an click Apply to Children. The children of this product will also be included in the Rule.

9. Click the Targets tab. The Targets tab displays a list of SO and Customer-level Rules that include Patch Management devices.

10. Select the pencil icon for each Rule that you would like to automatically Decline. While you can select the top level to apply declines across all Rules.

11. For each Rule you are setting up, select the appropriate option from the list. Typically when you are first starting with Patch Management, you will have three rules you need to set up, one for Laptops, one for Workstations and one for Servers. For each of these Rules select Declined for Install.

Note: If you use Run Rule Now it will apply against all patches at that level meaning if you have Approved something from that level, it will be switched to whatever the auto approval asked for, unless you left that section as "No Approval" and it is ignored. This means some things set as "Approved" from that level may now switch to Declined for Install.