N-central Troubleshooting
How often does PME's Cache Service clean up the files in the cache folder
Last Modified
Mon Sep 07 16:00 GMT 2020
Description
- How often does PME's Cache Service perform a purge on the files in the cache folder?
Environment
- N-able N-central
- N-able RMM
- Patch Management Engine
Solution
- The only trigger for deleting files from the cache is cache size.
- Files are only deleted once there is not enough space left in the cache folder.
- To confirm also, there is no time limit for files being held in the cache, so it is perfectly normal when a file hasn't been removed in over 30 days.
- It is safe to perform a manual cleanup of the cache folder also.
- Ensure no patches for updates/installations are scheduled for the time you wish to perform a manual cleanup of the cache folder. This avoids additional downloads or missed installations when clearing the cache.