High Network Data Usage by agent.exe

Last Modified

Wed Nov 01 03:40 GMT 2017

Description

You've had very high network data usage on behalf of agent.exe and you're looking to understand why

Environment

  • N-able N-central any version

Solution

  • If you have Patch Management enabled, you may want to take stock of any Patch maintenance windows enabled.
  • If you have a Patch Install window set to run immediately, the agent will download and install the patches whenever it can/need to. This can result in data usage in the gigabytes.
  • This can be particularly problematic if you're using a cellular plan to supply the data to your computers. Given this, we recommend that you coordinate a time when the machines can access proper internet connections to download the needed patches and add a Patch - Download window as appropriate.