HDD Byte totals show different values locally on Exchange server compared to N-able N-central

Last Modified

Tue 19 Jan 10:37 GMT 2021

Description

  • Currently have a drive going to Warning due to it being close to capacity.
  • Disk Management Utility reports different total values
  • For example:
    • 510GB in N-able N-central
    • 487GB on device

Environment

  • N-able N-central

Solution

  • Microsoft Disk Management reports a different total on the main page than what is reported within N-able N-central.
  • Locally on the device, please do the following:
    1. Open the Disk management console
    2. Right click on the HDD in question
    3. Select Properties
    4. Review the total bytes
      • This is the value that is reported by N-able N-central.