Feature Update to Windows 10 version 1607, 1709, 1809, 1903, 1909 causing device reboots without prompt to user

Last Modified

Thu Sep 10 12:48 GMT 2020

Description

• A feature update for windows 10 has been installed but there was no prompt to users asking for permission to reboot.
• There's also no maintenance window for patch reboot configured to the device.

Environment

• N-able N-central
• N-able RMM
• Windows 10 Operating System
• Patch Management

Solution

• Microsoft patches classified as "upgrades" may require a reboot during their installation.
• These reboots are part of the actual installation process of the patch and cannot be scheduled or interrupted by N-able N-central/RMM Patch Management.
• When approved for install, the reboot associated to patches in the Upgrade classification (Such as the Anniversary 1607 update) will happen during the installation phase of your maintenance window.