N-central Troubleshooting
Feature Update 1709 not installing
Last Modified
Thu Sep 20 14:22 GMT 2018
Description
- Feature Update 1709 is approved, but not installing during a patch window.
Environment
- N-able N-central
- Patch Management
Solution
- Feature Updates (Upgrades) are an upgrade of the OS.
- Even if the patch is approved for install it is still dependent on Microsoft Update detecting the patch by Windows.
- Device must still make the patch available through normal detection scans.
- It's also worth noting that if this update is installed it will not follow the reboot maintenance window you have on the device
- This is out of the control of N-able N-central and cannot be fixed.