N-central Troubleshooting
Failure to send Scheduled Reports, error: "the user or group name is not recognized, error code 0x534"
Last Modified
Mon Feb 25 07:19 GMT 2019
Description
- Failure to send Scheduled Reports, error: "the user or group name is not recognized, error code 0x534"
Environment
- N-able N-central
- Report Manager
Solution
- This is due to the owner of the database being set incorrectly
- Please change the owner of the appropriate database to the user 'sa'
- To do so, please do the following:
- Open SQL Server Management Studio
- Connect successfully to the database
- Under Databases, right-click on the appropriate database
- Select Properties
- Select Files
- Within the Owner field, change the username to 'sa'
- Select OK