Error: 'Failed to process remote commands: "SSL connect error"'

Last Modified

Fri Apr 29 10:16 GMT 2022

Description

• Error: 'Failed to process remote commands: "SSL connect error"'

Environment

• Cove Data Protection
• N-able RMM
  • N-able Backup and Recovery
• N-able N-central
  • N-able Backup

Solution

• Windows Devices:
  • Restart the Cloud Storage Node Monitor service (Start menu > Control Panel > Administrative Tools > Services)
• Linux Devices:
  • Restart the Process Controller