Error: "Entity to delete was not found. Query: DELETE FROM Queue WHERE (Queue.Id == NULL)"

Last Modified

Fri Nov 06 08:47 GMT 2020

Description

• When using Restore-only mode via Backup Manager and error shows "Entity to delete was not found. Query: DELETE FROM Queue WHERE (Queue.Id == NULL)"

Environment

• N-able N-central
• N-able Backup

Solution

• Try to rebuild Backup Register
• If Rebuild Backup Register doesn't work, verify Backup Manager version used
• If Backup Manager uses Standalone for Integrated version then ensure to download the correct version e.g Backup N-able N-central integrated version can be downloaded from N-able N-central dashboard > DOWNLOAD AGENT/PROBE > Third Party Software
• Install Backup Manager manually as "Restore-only mode"