Email address used by ConnectWise Manage ticketing recipient

Last Modified

Wed Nov 30 21:42 GMT 2016

Description

This article provides information on what email address is being used by ConnectWise Manage ticketing recipient/s.

Environment

N-able N-central 9.5 or later

Solution

The email address used by ConnectWise Manage ticketing recipient/s is based on the Service Board that you are using in the ConnectWise Manage PSA Intergation under Ticketing configuration.

The email address may differ from each Service Board.

You can verify or change this by logging into ConnectWise Manage and go to your ServiceBoard and change the email address as required.