When attempting to edit the Automation Policy that is being used as an for a custom service the following error occurs: ""Automation policy output parameters cannot change when it is being used as a service""

Last Modified

Tue Apr 23 11:58 GMT 2019

Description

  • Getting an error "Automation policy output parameters cannot change when it is being used as a service", when updating the Automation Policy Script.
  • This Automation Policy is being used as a AMP-based Custom Service. 

Environment

  • N-able N-central

Solution

  • This error usually occurs when an Automation Policy is used as a custom service which will prevent the script from being updated real time
  • To address this error, please do the following:
    1. Create a clone of the service in question
    2. Make the required changes to the custom script
    3. Update the custom service to use the updated Automation Policy