Device Overview is Orange/Gold instead of Blue

Last Modified

Sun Mar 22 23:38 GMT 2020

Description

  • Top area of a device is normally blue but is now showing as orange
  • Device Overview is Orange/Gold instead of Blue

Environment

  • N-able N-central

Solution

  • This indicates the device is running in safe mode as of last asset update from the agent.
  • If the device has since been booted back to normal boot mode and is still orange, an asset update should correct the UI after refresh.
  • Please do the following:
    1. Navigate to the device in question
    2. Select Add Task
    3. Select Update Asset Info