N-central Troubleshooting
Create a filter that does a partial search on the installed operating system in Windows devices
Last Modified
Tue Dec 01 16:45 GMT 2020
Description
- This article provides steps on creating a filter that does a partial search on the installed operating system in Windows devices.
Environment
- N-able N-central
Solution
- From either the SO, Customer or Site level (depending on the targetted devices), add a filter by clicking under 'Configuration' > 'Filters'.
- Enter the name for the filter at the top section and under the 'FInd Devices where' section, select 'OS > Reported Name > CONTAINS', then put in query word for the OS that you wanted to search for (e.g. typing 'Windows 7' should search for all devices which as Windows 7 Professional, Windows 7 Ultimate and so on).
- Click 'Preview' to show the list of devices and save the filter once done.