Connectivity check shown as misconfigured with "201 No such host is known"

Last Modified

Thu May 03 16:18 GMT 2018

Description

  • Connectivity check shown as misconfigured with "201 No such host is known".

Environment

  • N-able N-central

Solution

  • The way the connectivity check works is basically like a ping from the probe/agent which it is being monitored from
  • The most likely reason for this error would be due to the probe/agent being unable to determine the host if the address is not valid
    • For example, PC12.local instead of 192.168.50.50
  • Instead a valid IP address needs to be entered, as mentioned above
  • This can be done by doing the following:
    1. Select Settings.
    2. Select Properties.
    3. In the Network Address dropdown, select the appropriate address.
    4. Select Save.