N-central Troubleshooting
Clean up asset tagging
Last Modified
Wed May 09 18:40 GMT 2018
Description
This article will explain how to clear existing asset tagging off of a device.
Environment
N-able N-central 10.1 and later
Solution
Note: Do the following BEFORE uninstalling the agent.
- Open CMD and browse to C:\Program Files (x86)\N-able Technologies\Windows Agent\bin.
- Run the following command: NCentralAssetTool.exe -d.
This will remove the tagging in the registry as well as a NCentralAsset.xml file in C:\Users\<username>\AppData\Local\Temp.