N-central Troubleshooting
Branding logo is stretched or distorted
Last Modified
Wed Jan 30 19:02 GMT 2019
Description
- The logo image files used for branding N-able N-central needs to be in the exact dimensions as specified.
- Otherwise, the image will be distorted when imported.
Environment
- N-able N-central
Solution
- The image files are resized on the fly to the needed dimensions.
- Resize the logo image file to the exact dimensions. For image files that are not exactly the dimensions specified, you will need to pad the image with white space (using Photoshop, GIMP or similar) to make the image exactly the needed dimension.
- Upload the newly resized image files to N-able N-central and Save.
- Different file types may have different results.
- For example, file extension PNG can contain white space or transparent areas which will stretch the images.