All ESXi Services Stale or Misconfigured, how to increase max thread count

Last Modified

Tue Mar 31 21:13 GMT 2020

Description

  • All ESXi Services monitored by the probe are either in a stale or misconfigured state.
  • Looking for steps on how to increase the maximum thread count
  • All ESXi services are reporting stale or misconfigured, restarting probe responsible for services makes no difference

Environment

  • N-able N-central

Solution

  • Review number of ESXI services being monitored by the probe, ESXI services are fairly intensive and can easily overload a probe.
    • NOTE: 300 - 400 ESXi services is a good number to use as a limit per probe.
  • Before continuing, first remove the services for VMGuests if the client is in a clustered environment
  • This is for the VMGuest services that would transition into a failed state if the VM migrates from one host to another
  • If the client is monitoring via this method look at redeploying by following steps listed here
  • Consider adding another probe to the environment to load balance the number of ESXi services between multiple probes
  • If adding another probe is not possible, please contact support to discuss possibly increasing the number of threads the probe can use for ESXi monitoring.