N-central Troubleshooting
Adding network printers to N-able N-central and its benefits
Last Modified
Mon Nov 11 16:06 GMT 2019
Description
Printers would be added in the same manner as network devices. You would need to have SNMP enabled on the device and then use the discovery to find then and add the printer services. The things you can do are limited when it comes to information stored in the printer and will depend if the printer supports the information found in the printer MIB.
Environment
All N-able N-central versions
Solution
The following is a list of services which can be applied to printing devices.
Lexmark - Hopper Status Service - The Lexmark Hopper Status service monitors Lexmark printers to see if the output hopper is full.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_LexmarkHopperStatus.html%3FTocPath%3DServices%7C_____161
Lexmark - Paper Jam Status Service - The Lexmark Paper Jam Status service monitors Lexmark devices for any jammed paper problems.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_LexmarkPaperJamStatus.html%3FTocPath%3DServices%7C_____162
Lexmark - Tray Status Service - The Lexmark Tray Status service monitors the status of the input paper tray of Lexmark printers.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_LexmarkTrayStatus.html%3FTocPath%3DServices%7C_____163
Paper Supply Level Service - The Paper Supply Level service monitors the amount of paper available to a printer as a percentage of the total capacity of the printer. The printers monitored by this service include any printer that supports the Printer-MIB.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_PrinterPaperSupplyLevel.html%3FTocPath%3DServices%7C_____198
Printer Conf Changes Service - The Printer Conf Changes service monitors the number of configuration changes that affect the capabilities of a printer such as the addition or deletion of input/output bins, the addition or deletion of print interpreters, or modifications to the media size. These changes can often affect the ability of the printer to service specific types of print jobs.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_PrinterConfChanges.html%3FTocPath%3DServices%7C_____220
Printer Cover Status Service - The Printer Cover Status service monitors the current status of the printer cover.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_PrinterCoverStatus.html%3FTocPath%3DServices%7C_____221
Printer Display Service - This service monitors the message displayed on the message screen of the printer.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_PrinterDisplay.html%3FTocPath%3DServices%7C_____222
Printer Page Count Service - The Printer Page Count service monitors how many pages the printer has printed since it was first turned on (Page Count) and since it was last rebooted (Power On Count).
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_PrinterPageCount.html%3FTocPath%3DServices%7C_____223
Printer Page Count (HP) Service - The Printer Page Count (HP) service monitors the number of pages (including a total count as well as color and black-and-white) printed over the lifetime of an HP printer.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_PageCount_HP.html%3FTocPath%3DServices%7C_____224
Printer Status Service - The Printer Status service monitors the current status of a specified printer.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_PrinterStatus.html%3FTocPath%3DServices%7C_____225
Printer Toner Level Service - The Printer Toner Level service monitors the amount of toner as a percentage of the total capacity of the monitored printer.
https://secure.n-able.com/webhelp/NC_10-2-1_Cust_en/#N-central/Services/Printer/Services_PrinterTonerLevel.html%3FTocPath%3DServices%7C_____226