API calls no longer working when using T_KeyPair and returns items instead of info or issue

Last Modified

Thu Nov 26 16:23 GMT 2020

Description

• API calls no longer working when using T_KeyPair and returns items instead of info or issue.
• In N-able N-central 2020.1 and above, deprecated classes are now removed, and data structures and labels returned may differ. 
• This will affect all users who are calling the APIs using scripts, applications or third party products such as IT Glue, BrightGauge, etc.
• Some example method calls are:
  • activeIssuesList (the key used to be "issue" but is now "items")
  • deviceList (key was "info" but is now "items")
  • deviceGetStatus
  • customerList (key was "info" but now returns "items")
  • deviceAssetInfoExportDeviceWithSettings
  • ...
• The javadocs and WSDL have been updated. To observe this, see https://<your_n-central>/dms
  • then click on External API's Javadocs / External API's WSDL

• FAQ:
  1) will the data be the same/accurate?
  2) do all responses contain an "items" key?

  yes for both questions. The logic was not changed, we just got removed deprecated classes and those keys were changed.

• Example: reviewing docs on older versions of N-able N-central demonstrates deprecated methods.
  https://<n-central__and_below>/dms/javadoc_ei2/index.html?com/nable/nobj/ei2/ServerEI2_PortType.html
  //on an old server, browse to above link and click T_KeyPair, see how it indicates that it is deprecated:
  Class T_KeyPair
  java.lang.Object
  com.nable.nobj.ei2.EiTuple<String,String>
  com.nable.nobj.ei2.EiKeyValue
  com.nable.nobj.ei2.T_KeyPair
  Deprecated.
  Use the EiKeyValue class instead.

  @Deprecated
  public class T_KeyPair
  extends EiKeyValue
  
  For more General Information about using N-able N-central APIs, see: Accessing N-able N-central API functions

Environment

• N-able N-central 2020.1 or later

Solution

1. Update API calls, scripts or applications as needed using updated documentation.
   
    

Here is the full list of Deprecated Methods: