Reveal any password with the owner secret

Question

How do I access forgotten passwords?

Answer:

Navigate to Knowledge > Passwords, to create a password secret for individual passwords.

For forgotten or inaccessible password secrets, the business owner and primary Admin User can create an owner secret. MSP Manager applies the owner secret to every password. Passwords can be unlocked with the individual password secret or the owner secret.

Set the owner secret

1. Navigate to Settings > Security > Owner Secret.
2. Enter and confirm a secret.
3. Click Save.

Use the owner secret

1. Navigate to Knowledge > Passwords.
2. Click next to a password.
3. Enter the owner secret, and press Enter to validate.