I charge different hourly rates based on the time and location of my work:
- Default: $100 per hour
- After-hours: $150 per hour
- Off-site: $175 per hour
How do I charge for that?
- Navigate to Settings > Billing & Financial > Service Plans > Add Service Plan.
- Select Hourly from the Service Type list.
- Select Add Rate to add the necessary hourly rates, and select $100 from the Default Rate list.
- Select $150 and $175 from the Additional Rates list.
- Save the Service Plan.
Apply this service item template to your customers and select it when creating a ticket. For each time entry, choose one of the rates.