MSP Manager Troubleshooting
Set individual Services Items as taxable or not
Last Modified
Tue Apr 23 14:17 GMT 2019
Description
- How to set individual Services Items as taxable or not
- For example, when I repair a computer the labor is not taxable, but when I install a new computer the labor is taxable.
Environment
- N-able MSP Manager
Solution
Set service items to default to taxable on all tickets. Any tickets that are opened using this service item are marked as taxable.
- Click Customers left panel, then select the desired customer from the list.
- Click Service Items.
- Click the icon next to a service item.
- Under Billing > Tax Default , select Default All New Tickets to Taxable box.
- Click Save Changes top right corner.
Expenses that are tied to a taxable ticket can be marked as taxable or not, separate from the service item this when the expense will be added to a ticket.