Is it possible to disable 2FA in MSP Manager?

Last Modified

Mon Dec 06 17:57 GMT 2020

Description

  • When accessing MSP Manager I am prompted to use Multifactor Authentication (MFA), including a Two-Factor Authentication (2FA) code.

  • Is it possible to deactivate 2FA so I can log in to MSP Manager without entering the 2FA code?

Environment

  • MSP Manager

Solution

  • The MFA feature is one of the simplest and most robust authentication methods you can use to help guard against cyberthreats. As part of our enhanced security posture, we introduced the requirement to use 2FA when accessing your MSP Manager account. The 2FA element of MFA supports several free Time-based One-Time Password (TOTP) authenticator applications, including:

    • Google Authenticator - (Android/iOS)
    • Duo Mobile - (Android/iOS)
    • Authy - (Android/iOS/Desktop)
    • Authenticator - (Windows Phone)

Multifactor authentication is an MSP Manager security requirement and it is it is NOT possible to deactivate or disable MFA.