Insufficient access to add Asset Status in MSP Manager despite being administrator

Last Modified

Mon Oct 22 13:41 GMT 2018

Description

• Insufficient access to add Asset Status in MSP Manager despite being administrator

Environment

• MSP Manager

Solution

• By Default, an administrator does not have sufficient privileges to add Asset Status
• This will need to be enabled following these steps:

1. Login to MSP Manager
2. Go to Settings > Company Settings > Roles
3. Click Edit for Administrator role
4. Click MSP Company Management to expand tab
5. Click box to enable "Configure Asset Statuses"
6. Click Save Role