How to set up Sender Policy Framework (SPF) for MSP Manager?

Last Modified

Thu Sep 24 15:28 GMT 2020

Description

  • How to set up Sender Policy Framework (SPF) for MSP Manager?

Environment

  • MSP Manager

Solution

  • Sender Policy Framework (SPF) is an email-validation system designed to detect email spoofing by providing a mechanism to allow receiving mail servers (MTA) to check that incoming mail from a domain comes from a host authorized by that domain's administrators.
  • The list of authorized sending hosts for a domain is published in the Domain Name System (DNS) records for that domain in the form of a specially formatted TXT record.
    • Email spam and phishing often use forged "from" addresses, so publishing and checking SPF records can be considered anti-spam techniques.
  • When sending emails from the MSP Manager application (not through an external server), is is needed to add the following into the existing record:
    • include:spf.mspmanager.com
    • E.g. The TXT record for spf.example.com would change from: v=spf1 include:spf.mtaroutes.com -all to v=spf1 include:spf.mspmanager.com include:spf.mtaroutes.com -all
  • For more information of setting up SPF records, see the N-able Mail Assure documentation