Does MSP Manager tie in with outlook

Last Modified

Wed Feb 22 16:18 GMT 2017

Description

• Does MSP Manager tie in with outlook
• Is there an iCal feed that will link my scheduled appointments in MSP Manager with my Outlook calendar?

Environment

• MSP Manager

Solution

• Use the scheduling feature to add an appointment to your calendar as a reminder to look into an issue. Appointments typically represent an on-site visit, remote desktop troubleshooting session, or a follow-up phone call.

1. Open MSP Manager
2. Scheduling.
3. Add an Appointment, or place your cursor on the calendar at the desired start time and double-click.
4. Enter the appointment information, and search and select tickets to associate with the appointment.
5. Add an Appointment.

• MSP Manager automatically sends an iCalendar meeting invitation to the consultant's email. Compatible software includes Microsoft Outlook, Google Calendar, and any other calendar application that supports the iCalendar file format.

• Changes made to the appointment in the calendar application are not synced back to MSP Manager. All updates to appointments should be made in MSP Manager.