MSP Manager Troubleshooting
Does MSP Manager have an option to make all tickets non-billable?
Last Modified
Wed Oct 31 10:06 GMT 2018
Description
- Does MSP Manager have an option to make all tickets non-billable?
- Cannot find global option to make all new and opened tickets non-billable
Environment
- MSP Manager
Solution
- Currently at this time there is no global option to make tickets non-billable
- You can deselect the billable option during the creation of a ticket or edit ticket to deselect the billable option
- Please vote on this feature request at http://ideas.n-able.com/a/dtd/Global-billable-non-billable-option-for-tickets/302459-4178?submitted=1#idea-tab-comments